PLEASE READ THE POLICIES REGARDING RETURNS & EXCHANGES!!
Return & Exchange Policy
- You must request a (Return Authorization) RA Number first for any returns.
- Please do not send any items back before first getting an RA Number and instructions on how to process the return. Your exchange or return will be denied if you do not first request an RA Number and instructions.
- Please first email us at support@womanspersonalhealth for your return with your order number and description of your return.
- Do not return items to the manufacturer.
Return & Exchange Policy Restrictions
All SAVVY SHOPPER ITEMS, PANTIES, NIPPLES, or ANY Item Marked NO RETURN / NO EXCHANGES ARE NON-RETURNABLE
- We will exchange or credit your account on items purchased within 30 days of receipt. All garments must be in resalable condition.
- No returns or exchanges will be accepted over 30 days. Should a late return be sent to us, we will return it at the customer's expense via USPS Priority Mail.
- We will not accept returns, or issue refunds on swimsuits without panty liners, items that have been worn, washed, have the tags removed, stained, smell of smoke, or damaged in any way. The customer will be charged a return shipping fee to send them back to the customer.
- If you received FREE shipping on your order and your return brings your order below the free shipping offer, you will be charged the original shipping fee.
- If you received FREE shipping on your order and returned your order without an exchange, you will be charged the original shipping fee.
- If you exchange an item and want to return the second item and your return meets all of our return/exchange criteria, all shipping charges, restocking fees, credit card fees will be deducted and your return is eligible for store credit only.
- Upon receipt of returned items, we will contact our customers once via email and once by phone to return the disapproved item. Should our customers not respond to our communication within (4) four weeks, at our discretion we will recycle, dispose of or donate returned items, which are unacceptable for refund or exchange based on the above policies.
ALL BRAS THAT ARE MOLDED CUPS AND HAVE BEEN SHIPPED TO YOU IN A BOX MUST BE RETURNED IN THE BOX THAT IT WAS SHIPPED IN. IF THE BRA CUPS ARE CRUSHED WE CANNOT RE-SELL THEM. YOU WILL NOT RECEIVE ANY CREDIT.
Shipping and Handling will be charged for all returns & exchanges unless we made an error in shipping the wrong item.
- All original packaging must be included with the item. The item must be in brand new, resalable condition, tags must be attached and not removed.
- Any exchange or refund request must be made within 30 days of merchandise receipt. Please send us an email stating your name, order number, item number, and the reason for the return/exchange. Please include your telephone number. We will write back or telephone you with further instructions.
- A minimum restocking fee of 10% applies to each item returned that is not exchanged.
- All Amoena orders that are above $25 and are exchanged, will incur a 10% restocking fee.
- Credit is given within 30 days of receipt of your item.
- If the labels have been removed the items do not qualify for a return under any circumstances.
- We will deduct credit card transaction fees on all returns above $100.
Swimsuits & Swimwear:
- All original packaging must be included with the item. The item must be in brand new, resalable condition, the panty liner in the crotch must be in place, and tags must not be removed.
- Any exchange or refund request for swimwear must be made within 15 days of merchandise receipt. Please send us an email stating your name, order number, item number, and the reason for the return/exchange.
- A 10% restocking fee applies to each swimsuit that is exchanged or returned. Swimsuit / Swimwear returns that meet the above criteria are returnable for store credit only.
If the labels and tags have been removed the items do not qualify for a return under any circumstances. Credit is given within 30 days of receipt of your item.
The customer is responsible for paying return shipping charges. If the reason for the return is the result of our error, we will provide you with free return shipping. After we receive the returned item, we will refund the cost of the original item less the original shipping charges.
- You will be responsible for the packing, postage, and shipping of the item back to us.
- You will be responsible for new shipping charges.
- No refunds on shipping
Shipping choices such as Next Day shipping or any other shipments that we currently do not offer at checkout:
Please email us at support@womanspersonalhealth or use our contact form here if you need any other type of shipping that is not offered at checkout and we will try to accommodate your requests.
Shipping and Handling Charges
- Shipping will be charged according to weight and method used. A minimum shipping charge of $9.95 applies to all orders below $200.
- International orders start at $39.95 and may be more based on the types of products you order based on carrier and weight.
REGARDING INTERNATIONAL SHIPPING
We ship U.S. Postal Service with tracking and delivery confirmation when available to keep the postage at a reasonable rate for our customers. Once the package leaves the United States, WE ARE NO LONGER RESPONSIBLE FOR THE PACKAGE. BY ORDERING FROM US YOU AGREE THAT YOU ARE AWARE AND ACCOUNTABLE FOR ANY DUTY, TAX, OR VAT THAT MAY BE CHARGED BY YOUR COUNTRY AND THAT WE WILL NOT BE RESPONSIBLE FOR ANY DUTY, TAX, OR VAT THAT IS ADDED TO YOUR PACKAGE. Unfortunately, there are countries where there may be a problem with their postal service. PLEASE MAKE SURE YOU GIVE US AN ADDRESS WHICH IS SAFE AND WHERE THE PACKAGE CAN BE DELIVERED TO.
Woman's Personal Health Privacy Policy
Privacy Policy
Last updated: October 30, 2023
This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you use the Service and tells you about your privacy rights and how the law protects you.
We use your Personal data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or plural.
Definitions
For the purposes of this Privacy Policy:
* Account means a unique account created for you to access our Service or parts of our Service.
* Affiliate means an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest, or other securities entitled to vote for the election of directors or other managing authority.
* Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Woman's Personal Health, 6311 Van Nuys Blvd. Suite 428 Van Nuys, CA 91401.
* Cookies are small files that are placed on your computer, mobile device, or any other device by a website, containing the details of your browsing history on that website among its many uses.
* Country refers to: California, United States
* Device means any device that can access the Service such as a computer, a cellphone, or a digital tablet.
* Personal Data is any information that relates to an identified or identifiable individual.
* Service refers to the Website.
* Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
* Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
* Website refers to Woman's Personal Health, accessible from https://www.womanspersonalhealth.com
* You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Collecting and Using Your Personal Data
Types of Data Collected
Personal Data
While using Our Service, We may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:
* Email address
* First name and last name
* Phone number
* Address, State, Province, ZIP/Postal code, City
* Usage Data
Usage Data
Usage Data is collected automatically when using the Service.
Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device's unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data. We may also collect information that your browser sends whenever you visit our Service or when you access the Service by or through a mobile device.
Tracking Technologies and Cookies
We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies we use may include:
* Cookies or Browser Cookies. A cookie is a small file placed on your device. You can instruct your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if you do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted your browser setting so that it will refuse Cookies, our Service may use Cookies.
* Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).
Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on your personal computer or mobile device when you go offline, while Session Cookies are deleted as soon as you close Your web browser.
We use both Session and Persistent Cookies for the purposes set out below:
* Necessary / Essential Cookies
Type: Session Cookies
Administered by: Us
Purpose: These Cookies are essential to provide you with services available through the Website and to enable you to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that you have asked for cannot be provided, and we only use these Cookies to provide you with those services.
* Cookies Policy / Notice Acceptance Cookies
Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies identify if users have accepted the use of cookies on the Website.
* Functionality Cookies
Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies allow us to remember choices you make when you use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide you with a more personal experience and to avoid you having to re-enter your preferences every time you use the Website.
For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy.
Use of Your Personal Data
The Company may use Personal Data for the following purposes:
* To provide and maintain our service, including to monitor the usage of our Service.
* To manage your account: to manage your registration as a user of the service. The Personal Data you provide can give you access to different functionalities of the Service that are available to you as a registered user.
* For the performance of a contract: the development, compliance, and undertaking of the purchase contract for the products, items, or services you have purchased or of any other contract with us through the Service.
* To contact you: To contact you by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products, or contracted services, including the security updates, when necessary or reasonable for their implementation.
* To provide you with news, special offers, and general information about other goods, services, and events that we offer that are similar to those that you have already purchased or inquired about unless you have opted not to receive such information.
* To manage your requests: To attend and manage your requests to us.
* For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.
* For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, and evaluating and improving our Service, products, services, marketing, and your experience.
We may share your personal information in the following situations:
* With Service Providers: We may share your personal information with Service Providers to monitor and analyze the use of our Service, to contact you.
* For business transfers: We may share or transfer your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of our business to another company.
* With Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include our parent company and any other subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.
* With business partners: We may share your information with our business partners to offer you certain products, services, or promotions.
* With other users: when you share personal information or otherwise interact in public areas with other users, such information may be viewed by all users and may be publicly distributed outside.
* With Your consent: We may disclose your personal information for any other purpose with your consent.
Retention of Your Personal Data
The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our service, or we are legally obligated to retain this data for longer time periods.
Transfer of Your Personal Data
Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those from Your jurisdiction.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
The Company will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.
Delete Your Personal Data
You have the right to delete or request that we assist in deleting the Personal Data that we have collected about you. Our Service may give you the ability to delete certain information about you from within the Service. You may update, amend, or delete your information at any time by signing in to your account if you have one, and visiting the account settings section that allows you to manage your personal information. You may also contact us at support@womanspersonalhealth.com to request access to, correct, or delete any personal information that you have provided to us.
Please note, however, that we may need to retain certain information when we have a legal obligation or lawful basis to do so.
Disclosure of Your Personal Data
Business Transactions
If the Company is involved in a merger, acquisition or asset sale, your personal data may be transferred. We will provide notice before your personal data is transferred and becomes subject to a different Privacy Policy.
Law enforcement
Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Other legal requirements
The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:
* Comply with a legal obligation
* Protect and defend the rights or property of the Company
* Prevent or investigate possible wrongdoing in connection with the Service
* Protect the personal safety of Users of the Service or the public
* Protect against legal liability
Security of Your Personal Data
The security of Your Personal Data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.
Children's Privacy
Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided Us with Personal Data, please contact Us. If we become aware that we have collected Personal Data from anyone under the age of 13 without verification of parental consent, we take steps to remove that information from our servers.
If we need to rely on consent as a legal basis for processing your information and your country requires consent from a parent, we may require your parent's consent before we collect and use that information.
Links to Other Websites
Our Service may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third-party's site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Changes to this Privacy Policy
We may update Our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page & when you access our website, you will be notified and required to accept the new policy
We will let you know via email and/or a prominent notice on Our Service, prior to the change becoming effective, and update the "Last updated" date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, You can contact us:
* By email: support@womanspersonalhealth.com
* By visiting this page on our website: https://www.womanspersonalhealth.com/contact
* By phone number: 877-463-1343
WEBSITE LEGAL DISCLAIMER: Use of this Website is governed by the provisions contained in the Legal Disclaimer. Your use, or access, of the Website, constitutes your agreement to be bound by these provisions. IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS YOU MAY NOT ACCESS OR OTHERWISE USE THE WEBSITE.